All paid plans include email and Slack support, with higher tiers receiving priority support and dedicated success managers. We provide onboarding sessions for all new customers, with Large Team and Agency plans including additional training. Our platform receives monthly updates with major feature releases quarterly, and our AI models are continuously trained and improved to ensure optimal content generation results.

We take data security seriously—all your information is encrypted, and we follow industry-standard security practices. You retain 100% ownership of all content created using our platform, and we make no claim to ownership of your generated content. Your brand voice, product information, and content are kept private to your account and are never used to train models for other clients.

Axcels offers tiered pricing based on team size and content needs: Apprentice (Free with limited features), Individual ($59/month), Small Team ($199/month), Large Team ($499/month), and Agency (contact sales). We offer a 14-day free trial for new users and a 20% discount for annual billing across all paid plans.

Axcels is an AI-powered content creation platform specifically designed for tech SMEs. We help software companies automate the creation of marketing collateral while maintaining brand consistency. Our platform serves software-driven firms looking to scale—from founders at early-stage startups to marketing teams at Series A and B companies, as well as digital-first marketing agencies serving tech clients.

Unlike generic AI content tools, Axcels is specifically trained on tech domain knowledge and focuses on the unique needs of software companies. We provide a complete content suite (text, images, videos, and avatars) with built-in collaboration workflows that ensure brand consistency—something that traditional agencies or point solutions can't deliver.

Axcels creates a full range of marketing content, including product showcase videos, social media content, blog posts, recruitment videos, avatar-based content, and sales presentations. The process is simple: input your brand guidelines and product details, brief Axcels on your content needs (audience, goals, format), review AI-generated drafts, collaborate on revisions, and export the final content. You maintain full control to edit and refine everything before finalizing.

Yes, Axcels integrates seamlessly with tools you already use, including CMS platforms, collaboration software, and marketing automation systems. No technical expertise is required—our intuitive interface is designed for marketing teams without specialized technical knowledge, as our platform handles all complex AI processes behind the scenes.

Axcels learns your brand voice, visual identity, and product details through our AI training process. Our platform includes built-in collaboration and workflow features that ensure quick approval and brand consistency across all content formats. We also support content creation in multiple languages and can help localize your content for different markets while maintaining your brand voice.